MP
Melanie P
1 reviews | Active since Jun 2024
26 Jun 2024, 15:04
Missing bulk items in delivery.
Absolutely terrible service .Firstly there was a delayed delivery time on the majority of the order utilizing x2 different couriers delivering bits and pieces of an order now I have a trestle table costing R800 and x2 vases which have not been delivered since waiting for x3 weeks.Have not received a response from Snatcher, despite reaching out so many times. So irate!!!
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Snatcher's replyOfficial
28 Jun 2024, 13:34Hello Melanie
We sincerely apologize for the inconvenience caused.
All your parcels were dispatched to the courier simultaneously. We are actively liaising with them and will provide you with an update shortly through one of our dedicated customer support agents.
Thank you for your understanding.
Best regards,
Snatcher team,
We sincerely apologize for the inconvenience caused.
All your parcels were dispatched to the courier simultaneously. We are actively liaising with them and will provide you with an update shortly through one of our dedicated customer support agents.
Thank you for your understanding.
Best regards,
Snatcher team,
Snatcher's reply28 Jun 2024, 13:34
Official
Hello Melanie
We sincerely apologize for the inconvenience caused.
All your parcels were dispatched to the courier simultaneously. We are actively liaising with them and will provide you with an update shortly through one of our dedicated customer support agents.
Thank you for your understanding.
Best regards,
Snatcher team,
We sincerely apologize for the inconvenience caused.
All your parcels were dispatched to the courier simultaneously. We are actively liaising with them and will provide you with an update shortly through one of our dedicated customer support agents.
Thank you for your understanding.
Best regards,
Snatcher team,