DM
David M
1 reviews | Active since Jan 2023
14 Aug 2024, 10:20
Misleading website
Their website is misleading. I bought Barbell quick release clamps based on what is shown on their website 2 clamps only to receive one clamp. Upon inquiring I was told that it does not come a a pair. I feel that is a reap off because same clamps are sold for R44 on Temu. Only realized later while Snatcher sell one clamp for R266-00
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Replies (2)
Snatcher's replyOfficial
14 Aug 2024, 15:19Hi
Thank you for your feedback.
we sincerely apologize for any inconvenience caused
We have taken your concerns into consideration and can assure you that we are working on improving these areas of our business .
Regards ,
Snatcher Team
Thank you for your feedback.
we sincerely apologize for any inconvenience caused
We have taken your concerns into consideration and can assure you that we are working on improving these areas of our business .
Regards ,
Snatcher Team
Snatcher's reply14 Aug 2024, 15:19
Official
Hi
Thank you for your feedback.
we sincerely apologize for any inconvenience caused
We have taken your concerns into consideration and can assure you that we are working on improving these areas of our business .
Regards ,
Snatcher Team
Thank you for your feedback.
we sincerely apologize for any inconvenience caused
We have taken your concerns into consideration and can assure you that we are working on improving these areas of our business .
Regards ,
Snatcher Team
DM
David M's updateReviewer Update
14 Aug 2024, 15:45What pains me more is that I raised the issue with one of your departmental consultant, I had to send three emails to get a reply that you are selling 1 instead 2 as per your picture. For return, I was further told about company policy which is very unfair.
DM
David M's update14 Aug 2024, 15:45
Reviewer Update
What pains me more is that I raised the issue with one of your departmental consultant, I had to send three emails to get a reply that you are selling 1 instead 2 as per your picture. For return, I was further told about company policy which is very unfair.