Loved the serive and all but the product I ordered looks different from the pic, in the pic it looked like it had thick fur inside but when I got it it was very thin without the fur inside

Loved the serive and all but the product I ordered looks different from the pic, in the pic it looked like it had thick fur inside but when I got it it was very thin without the fur inside. Hence my 3star rating. But otherwise I love their business and I will probably order again