RM
Rudeshni M
1 reviews | Active since Jul 2016
10 Jan 2024, 15:05
Lack of communication, delays in delivery and lack of customer service!
Placed an order, after delayed delivery the products ordered were inferior and incorrect color, they want to charger handling fee as they say 1 of the products are correct, if they did their job and told me they do not have what i paid for, i would have canceled the order but they delivered inferior alternate products with no communication to me so that they could make a larger profit and now when i want a full refund they still want to charge handling costs. pathetic customer service!!!!!!!!!!!!!!!
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Rudeshni M's updateReviewer Update
07 Feb 2024, 08:33A month later and still no contact has been made!!!!!!!!!
I have to keep following up and get the same Excuse about back log in accounts department.
I am shocked at the complete lack of customer service, you made an error, you should be doing everything in your power to rectify it but you resort to acting like ******* and not refunding client for your poor quality products.
I have to keep following up and get the same Excuse about back log in accounts department.
I am shocked at the complete lack of customer service, you made an error, you should be doing everything in your power to rectify it but you resort to acting like ******* and not refunding client for your poor quality products.
RM
Rudeshni M's update07 Feb 2024, 08:33
Reviewer Update
A month later and still no contact has been made!!!!!!!!!
I have to keep following up and get the same Excuse about back log in accounts department.
I am shocked at the complete lack of customer service, you made an error, you should be doing everything in your power to rectify it but you resort to acting like ******* and not refunding client for your poor quality products.
I have to keep following up and get the same Excuse about back log in accounts department.
I am shocked at the complete lack of customer service, you made an error, you should be doing everything in your power to rectify it but you resort to acting like ******* and not refunding client for your poor quality products.