If there is a star lower than 1 then snacher must get it

Snatcher stole my money! I ordered on the 6th of Desember only received half of order on the 18th. No way to call them. They do not answer any emails. Is was an gift for christmas,, and it was expensive! The only mail I recieved was to say that the order was completed. No it was not! I ordered 2 items and only one arrived. Now I dont have a gift or my money to buy something else. Do not use them! ! The will ***** your money!