MM
Mntongazi M
1 reviews | Active since Jun 2024
17 Jun 2024, 07:07
I had a very bad service that I received from Snatcher, as I placed my order on the 7th of May and only received it on the 12 of June, and the items that were delivered are not what I've ordered which will suit my need for that specific item
I had a very bad service that I received from Snatcher, as I placed my order on the 7th of May and only received it on the 12 of June, and the items that were delivered are not what I've ordered which will suit my need for that specific item. If there is -100percent rating I would happily give you that because that is what you deserve due to the service I received, and I'm still annoyed and angry with the poor service I received, and lastly I do not wish to place any more orders with you but rather buy where they'll appreciate my money and offer a good service.
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Replies (1)0
Replies (1)Snatcher's replyOfficial
18 Jun 2024, 10:50Hello Mntongazi
We sincerely apologize for the negative experience you had with your recent order. We understand the frustration caused by the delay and the incorrect items received, and we deeply regret any inconvenience this has caused you.
We sincerely apologize for the negative experience you had with your recent order. We understand the frustration caused by the delay and the incorrect items received, and we deeply regret any inconvenience this has caused you.
Please be assured that this does not reflect our usual standard of service, and we are committed to rectifying this issue for you promptly, our customer support agent will get contact you shortly.
Regards
Regards
Snatcher Team
Snatcher's reply18 Jun 2024, 10:50
Official
Hello Mntongazi
We sincerely apologize for the negative experience you had with your recent order. We understand the frustration caused by the delay and the incorrect items received, and we deeply regret any inconvenience this has caused you.
We sincerely apologize for the negative experience you had with your recent order. We understand the frustration caused by the delay and the incorrect items received, and we deeply regret any inconvenience this has caused you.
Please be assured that this does not reflect our usual standard of service, and we are committed to rectifying this issue for you promptly, our customer support agent will get contact you shortly.
Regards
Regards
Snatcher Team
