PMp
Pauline Mouton pauline.flip.mouton

1 reviews | Active since Mar 2024

22 Mar 2024, 10:49

I certainly do think Snatcher must have a team checking the when packing the orders, to make vert sure that the correct item is dispatched

I certainly do think Snatcher must have a team checking the when packing the orders, to make vert sure that the correct item is dispatched. It is extremely frustrating when an incorrect item is received. Please, will you give this area more attention and more intense training to the employees.

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Replies (1)
Snatcher
Snatcher's reply25 Mar 2024, 07:47
Official
Good Day ,Pauline 
Thank you for your review.
We do apologize for the inconvenience caused  
We are working on improving areas of our business and processes.
Our main goal is to strive to provide the best customer service and satisfaction.
Regards,
Snatcher Team