AO
Adele O

1 reviews | Active since Nov 2022

07 May 2024, 20:22

Horrible service

This has been a horrible experience, I ordered 3weeks before my son's birthday, 1 day before his birthday they informed me they couldn't get green only pink. I canceled the order. It has been a month and I haven't received my refund, only numerous emails informing me of unforseen delay in repayment, this was the first time I ordered from them and will never ever order from them again.

0
Replies (2)
Snatcher
Snatcher's reply08 May 2024, 11:11
Official
Good Day  Adele  ,
We humbly apologize for the delay in  your refund.
We do promise to have you refunded promptly.
Regards
Snatcher Team 

AO
Adele O's update17 May 2024, 12:24
Reviewer Update
UT has now been another 9 days with nothing but an empty promise, snatcher is pathetic, how can a refund possibly take this long, considering the product was never even sent to me