MN
Margaret N

1 reviews | Active since Jun 2024

18 Jun 2024, 16:39

Hello 👋

Hello 👋. My name is Margaret Navias and I have bought numerous items from you. However the pressure pot that I recently bought is absolutely pathetic. It looks good and I kept it in display for the last couple of weeks and only used it today for the first time. It must be a TIN CAN as it BUCKLED ALL UNDERNEATH even under medium heat. Absolutely ridiculous. I paid R239 + delivery to use a pot only ONCE. YOU NEED TO REMOVE IT FROM YOUR SALES. TERRIBLE PURCHASE. MARGARET NAVIAS ***

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Replies (1)
Snatcher
Snatcher's reply20 Jun 2024, 08:15
Official
Hello Margaret 

Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience and disappointment you've experienced with the pressure pot you purchased from us.

We strive to deliver products that meet the highest standards of quality, and we are truly sorry that your recent purchase did not meet your expectations. Your feedback is invaluable to us as it helps us identify areas where we can improve.

To resolve this issue promptly please send us an email and we will assist you further, 

Regards Snatcher Team