From the 1st order, it was the wrong items sent

From the 1st order, it was the wrong items sent. The pictures are not the same as the products. If you need to return an item faulty, you have to pay courier fees? The quality is bad. The last items returned, wrong again was sent back a week ago. I'm still waiting for your feedback. If you order it, it takes nearly 2 weeks to arrive. No Takealot no 1