False Advertising , bad customer service .

Item: Snatcher
Rating: 1
Author: segoalel S

You can even all them , I bought an item on line , I have been emailing them for days to try to return the item which does not work . You can even call them , they are ridiculous , the response I received after days of emailing didn't even make sense. Terrible service , they are ****mers . I'm still trying to get them to collect this item and Im not receiving and customer support.

Helpful (0)

Replies (4)

Snatcher's replyOfficial

31 Jul 2023, 15:27

Good Day Lindiwe ,
We are reviewing your query and an agent will be in contact with you shortly .
Regards ,
Snatcher Team

Snatcher's reply31 Jul 2023, 15:27

Official

Good Day Lindiwe ,
We are reviewing your query and an agent will be in contact with you shortly .
Regards ,
Snatcher Team

segoalel S's updateReviewer Update

31 Jul 2023, 16:22

thanks , but im not holding my breath because i know i will wait forever.

segoalel S's update31 Jul 2023, 16:22

Reviewer Update

thanks , but im not holding my breath because i know i will wait forever.

segoalel S's updateReviewer Update

02 Aug 2023, 11:54

I still have not received any calls from your agent , why is it taking so long for my query to be resolved . All I want is to return a product that is not working . Can someone please priorities my query .

segoalel S's update02 Aug 2023, 11:54

Reviewer Update

segoalel S's updateReviewer Update

07 Aug 2023, 11:23

I still have not received any call from your Agent , my query is still not resolved . I logged a complaint on the 31/07/2023 still no progress .

segoalel S's update07 Aug 2023, 11:23

Reviewer Update

I still have not received any call from your Agent , my query is still not resolved . I logged a complaint on the 31/07/2023 still no progress .