CW
Calin W
1 reviews | Active since Nov 2020
29 May 2023, 09:10
excellent product comms could be better
Products are excellent and very cost-effective, their automated notifications through the delivery and order process are also very good, the only issue is actually emails sent to them go unanswered.
Helpful (0)
Replies (3)0
Replies (3)
Snatcher's replyOfficial
29 May 2023, 09:12Good Day Calin ,
Thank you for your amazing review.
It is possible , if you have used a work email , that your work server has blocked our emails to you.
We are working on improving areas of our business and processes.
Our main goal is to strive to provide the best customer service and satisfaction.
Thank you for your amazing review.
It is possible , if you have used a work email , that your work server has blocked our emails to you.
We are working on improving areas of our business and processes.
Our main goal is to strive to provide the best customer service and satisfaction.
Best regards,
Snatcher's reply29 May 2023, 09:12
Official
Good Day Calin ,
Thank you for your amazing review.
It is possible , if you have used a work email , that your work server has blocked our emails to you.
We are working on improving areas of our business and processes.
Our main goal is to strive to provide the best customer service and satisfaction.
Thank you for your amazing review.
It is possible , if you have used a work email , that your work server has blocked our emails to you.
We are working on improving areas of our business and processes.
Our main goal is to strive to provide the best customer service and satisfaction.
Best regards,
CW
Calin W's updateReviewer Update
29 May 2023, 09:15Hi, not A problem at all :) It is possible, the system showed the products had been delivered when I hadn't received them this was quickly resolved, with delivery notifications a few days later, I'll definitely be back to Snatcher in the future :)
CW
Calin W's update29 May 2023, 09:15
Reviewer Update
Hi, not A problem at all :) It is possible, the system showed the products had been delivered when I hadn't received them this was quickly resolved, with delivery notifications a few days later, I'll definitely be back to Snatcher in the future :)
Snatcher's replyOfficial
29 May 2023, 14:10Hi Calin ,
We value constructive criticism and can assure our customers that we are working on improving areas of our business ,
Have a blessed day
We value constructive criticism and can assure our customers that we are working on improving areas of our business ,
Have a blessed day
Best regards,
Snatcher's reply29 May 2023, 14:10
Official
Hi Calin ,
We value constructive criticism and can assure our customers that we are working on improving areas of our business ,
Have a blessed day
We value constructive criticism and can assure our customers that we are working on improving areas of our business ,
Have a blessed day
Best regards,