EM
Ethne M
1 reviews | Active since Jun 2023
17 Jul 2023, 13:29
ENOUGH IS ENOUGH - NO PROFESSIONALISM AND EVEN LESS CUSTOMER SERVICE
You dont even deserve one star. I have been waiting for a refund since 7 July 2023 because you were unable to obtain one of the items that I ordered from you. You keep on sending me nonsensical emails which I am sure are pre-written and you just push a button and you keep on apologising for the inconvenience. I have requested either a phone call or a whatsapp several times but this has never happened. It has now reached a point where you dont even respond. I have reported you to the SA Consumer Board and they are investigating your company. Your professionalism and customer service is a complete disgrace. I am probably writing this review for nothing because I am sure that you do not even read them
Helpful (0)
Replies (2)0
Replies (2)Snatcher's replyOfficial
18 Jul 2023, 07:50Hi Ethne ,
We will have your Mobicred refund processed within the next 24 - 48 hours
We will have your Mobicred refund processed within the next 24 - 48 hours
Snatcher's reply18 Jul 2023, 07:50
Official
Hi Ethne ,
We will have your Mobicred refund processed within the next 24 - 48 hours
We will have your Mobicred refund processed within the next 24 - 48 hours
EM
Ethne M's updateReviewer Update
18 Jul 2023, 11:14I have been getting this response for the last week. Is the money going into my bank account or my mobicred account?
EM
Ethne M's update18 Jul 2023, 11:14
Reviewer Update
I have been getting this response for the last week. Is the money going into my bank account or my mobicred account?
