FG
Francois G
1 reviews | Active since Aug 2024
16 Aug 2024, 16:38
Empty promises continued
After my previous review of Snatcher on Hello Peter and their response to you about fixing the problem, welllll they haven't done anything yet. Oh Oh Oh Lying once more.
Helpful (0)
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Replies (3)
Snatcher's replyOfficial
19 Aug 2024, 10:02Good Day I want to personally apologize for the delay in processing your refund. We understand how important this matter is to you, and I assure you that we are working diligently to resolve it as quickly as possible.Your refund is being prioritized, and we will ensure it is processed promptly. Thank you for your continued patience and understanding.Best regards,The Snatcher Team
Best regards,
Snatcher's reply19 Aug 2024, 10:02
Official
Good Day I want to personally apologize for the delay in processing your refund. We understand how important this matter is to you, and I assure you that we are working diligently to resolve it as quickly as possible.Your refund is being prioritized, and we will ensure it is processed promptly. Thank you for your continued patience and understanding.Best regards,The Snatcher Team
Best regards,
FG
Francois G's updateReviewer Update
19 Aug 2024, 14:16Snatcher Management
Please tell me why I should believe that you REALLY intend to refund me?
The first promise of a refund was made on 2024-06-29, now almost 2 months later it still is only a promise.
Please, please, please tell my why I should believe you now?
Please tell me why I should believe that you REALLY intend to refund me?
The first promise of a refund was made on 2024-06-29, now almost 2 months later it still is only a promise.
Please, please, please tell my why I should believe you now?
FG
Francois G's update19 Aug 2024, 14:16
Reviewer Update
Snatcher Management
Please tell me why I should believe that you REALLY intend to refund me?
The first promise of a refund was made on 2024-06-29, now almost 2 months later it still is only a promise.
Please, please, please tell my why I should believe you now?
Please tell me why I should believe that you REALLY intend to refund me?
The first promise of a refund was made on 2024-06-29, now almost 2 months later it still is only a promise.
Please, please, please tell my why I should believe you now?
Snatcher's replyOfficial
19 Aug 2024, 15:20Good Day I sincerely apologize for the extended delay with your refund. I understand how frustrating this has been and want to assure you that we are doing everything we can to expedite the process and get this resolved for you as soon as possible.We truly appreciate your continued patience and understanding during this time.Best regards,
The Snatcher Team
The Snatcher Team
Best regards,
Snatcher's reply19 Aug 2024, 15:20
Official
Good Day I sincerely apologize for the extended delay with your refund. I understand how frustrating this has been and want to assure you that we are doing everything we can to expedite the process and get this resolved for you as soon as possible.We truly appreciate your continued patience and understanding during this time.Best regards,
The Snatcher Team
The Snatcher Team
Best regards,