1 reviews | Active since Jun 2023
Don't do it 😮💨
I honestly think all the 5 star reviews has been planted by the company...
I understand the 10 day wait for delivery but I honestly don't get almost 2 months with minimal / generic communication
Forget requesting feedback online they rarely answer. When the do answer they are working from a selective answer system. They are very impersonal and my experience has been anything but good.
I've placed 2 orders, the one was paid 26 April 2023 and the other on 27 April 2023. I have received 1 item on the one order. After countless emails I've gotten a generic answer saying the item is out of stock but I can get the item in Yellow (not my preferred color but I accepted) fast forward another 3 weeks still no delivery and I don't get feedback
The other order (also -all items out of stock -seems like they sell things they don't have) after requesting credit to purchase something else I had to pay courier again but the amount available in credit was enough to cover everything. I told them I will not pay in again I have enough credit. They said they will manually place my order and I had to email them a screenshot of my cart. This was done and when I requested feedback again to find out about delivery a week later they never placed my order but I got feedback saying the items (original cart) is not available
This is just too frustrating, I would rather pay an extra couple of rand here and there than buy from snatcher again, purely due to the lack of communication and nothing in stock but advertised
We see that an agent has assisted you with the request of your refund.
We do apologize for any inconvenience that you have experienced .
Regards ,
Snatcher Team
We see that an agent has assisted you with the request of your refund.
We do apologize for any inconvenience that you have experienced .
Regards ,
Snatcher Team
