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JG
Jean G

1 reviews | Active since Oct 2018

17 Oct 2023, 15:16

Do not use this comapny

I returned a few items and was told my refund will take around 10 days. We are now close to 15 working days and no reply or refund. Dorothy Maake ~ Customer Support Agent Snatcher Online

0
Replies (4)
Snatcher
Snatcher's reply17 Oct 2023, 15:34
Official
Good Day ,
We humbly apologize for the delay in  your refund.
We do promise to have you refunded promptly.
Regards
Snatcher Team 

Best regards,

JG
Jean G's update17 Oct 2023, 16:02
Reviewer Update
the case has been handed over to the consumer council Thank you for logging your response with us. Your reference number is displayed below.Reference Id-V91JN5L4

JG
Jean G's update17 Oct 2023, 16:10
Reviewer Update
https://www.cgso.org.za/cgso/ Thank you for logging your response with us. Your reference number is displayed below.Reference Id-V91JN5L4

Snatcher
Snatcher's reply02 Nov 2023, 08:57
Official
Good day Jean,

We apologize for the inconvenience that you have experienced
Please be advised that the funds have been released on the 18/10/2023.
We humbly apologize for the inconvenience caused 
Kind Regards
Snatcher Team.

Best regards,