LM
Lesego M

1 reviews | Active since Dec 2023

05 Dec 2023, 07:01

DISSAPOINTED CLIENT LEFT WITHOUT MONEY AFTER MAKING DUPLICATE PAYMENT ON SNATCHER AND ORDERED ITEMS NOT COMPLETE.

Snatcher is a DISASTER and a DISSAPOINTMENT. I made an on order on 3rd November 2023 and after several days checking on my order I was told that some items are out of stock. WHY SELL ITEMS THAT ARE OUT OF STOCK. I requested a refund for those items and because i also made a duplicate payment by mistake, ITS OVER A MONTH STILL WAITING FOR MY REFUND WITH NO UPDATE FROM SNATCHER.

I will not advise anyone to buy on snatcher, its bad BAD BAD.

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Replies (2)
LM
Lesego M's update06 Dec 2023, 06:14
Reviewer Update
Snatcher!!!!! You rep**** yesterday that I will get my refund. I needed my money from November and there is no indication from your site of THE SPECIFIC DATE THAT MY MONEY WILL BE DEPOSITED. ITS OVER A MONTH ALREADY.

You leave me with no option but to open a Case for you.

Lesego
LM
Lesego M's update06 Dec 2023, 08:37
Reviewer Update
To be honest, I do not think you understand the inconvenience you have caused already FOR OVER A FULL MONTH. Noting that due to the delay of the order, I had to buy some of the items i had already ordered.

I AM HIGHLY DISSAPONTED!!!!!!!!!! I DO NOT BELEIVE THAT YOU APOLOGY IS SINCERE AS YOU MENTION.

I NEED A TANGIBLE UPDATE.

Regards,