CJ
Corlett J

1 reviews | Active since Aug 2024

21 Aug 2024, 08:12

Disgusted in Snatcher

Not happy at all. I ordered 3 items on 5/7/2024. Eventually rcd 1 item on 29/7/2024. No explanation why other items not rcd, only after I complained. Sent two emails on 30/7/2024 and every other day after that. They only respond when it suits them. I've used them before, had another issue once before and decided to give it another try. Needless to say I will not be using them again. SNATCHER I WANT MY MONEY BACK!!!!!! I requested a refund more than 2 weeks and ago, still no refund. @snatcher you better give me a full refund. I have consulted with my lawyer over the weekend and you will be hearing from them soon. And make sure you refund me for the 2 items I did not receive. To date I have not received my refund or a response since last week 13th August 2024. I am at the end of my rope with this company. Also, they don't have a contactable phone number - very devious.

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Replies (2)
CJ
Corlett J's update21 Aug 2024, 08:14
Reviewer Update
This was my email to them today:
Morning
Please specify which 48 hours and in which lifetime as 168 hours have passed and still no refund of my R1478.
You people are really f>>>>ing around now.
I want my money today or all hell will break loose.
I know where your office/warehouse is and I will be there tomorrow morning if that money is not in my account today.
CJ
Corlett J's update21 Aug 2024, 11:42
Reviewer Update
@snatcher - your reply is still not satisfying as your customer services is pathetic. You don't even have a contactable phone number for people to follow up. How difficult is it to just simply refund someone or give feedback when needed? And to top it all off you are still advertising the item that you advised is no longer in stock. Please just pay back my R1478 that you owe me for the hand held nebulizer and the cast iron pots so that I can have no further dealings with yourselves.