R
Rossana

1 reviews | Active since Sept 2023

02 Jun 2024, 06:39

DIGUSTED IN SNATCHER - AGAIN!!!!

NEVER EVER AGAIN!!! Plus I am going to posy this all over social media. I posted the below review on 20 May. You can see Snatcher's response. Today is 2nd June and heard nothing back. They havent even asked what headphones they are pictures order nuber etc. To them it's extra money to me it's alot of money and an autistic child very upset as I can't afford another pair. They said they arent noise cancelling but it even says it on the box. I can't pay courier costs to send back to them and plus the deduct 15% or handling fee then sent for inspection to see i they can be fixed!!!

20 May 2024 at 10:08 I bought headphones and the quality was shocking very ****led and couldn't hear the singing I bought headphones and the quality was shocking very ****led and couldn't hear the singing. Now to return them I lose 15percent on the amount I paid plus I have to pay the courier fees and even after that I'm not guaranteed a replacement and this was part of my son's 21st birthday present Unhappy customer Reply (1) Snatcher’s reply 20 May 2024 at 14:41 Good Day ,Rossana We are reviewing your query and an agent will be in contact with you shortly . Regards , Snatcher Team

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