Customer service is still central in some businesses in SA

Big Ups to Phila Masokameng ~ Customer Support Agent. There was an item not included in my delivery for a January 2020 order i had placed. On 29 January 2020 and within a few minutes of raising a query there was a response saying my issue will be attended to. Indeed and true to their word in 6 days (including weekend) i received the item. You are one of a few companies that understand what customer- centricity means. Ndiyabulela!.