Completely ignored by snatcher on defect item
I have returned a product to your firm 3 weeks ago. No response from snatcher on the update of the return, I have sent about 5 emails to which are completely ignored. Surely you guys can do better than that?
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Replies (3)
Snatcher's replyOfficial
09 Oct 2023, 14:42Good Day ,
We do apologize for the inconvenience you have experienced .
We will get an agent to contact you shortly
Regards
Snatcher Team
We do apologize for the inconvenience you have experienced .
We will get an agent to contact you shortly
Regards
Snatcher Team
Best regards,
Snatcher's reply09 Oct 2023, 14:42
Official
Good Day ,
We do apologize for the inconvenience you have experienced .
We will get an agent to contact you shortly
Regards
Snatcher Team
We do apologize for the inconvenience you have experienced .
We will get an agent to contact you shortly
Regards
Snatcher Team
Best regards,
's updateReviewer Update
10 Oct 2023, 10:37Good day, my emails are going completely ignored and no one has been in contact with me
's update10 Oct 2023, 10:37
Reviewer Update
Good day, my emails are going completely ignored and no one has been in contact with me
Snatcher's replyOfficial
02 Nov 2023, 08:31Hi Angelica,
We do apologize for not resolving your query promptly .
Kindly be advised that we are awaiting feedback from our supplier with regards to the vacuum we will be in contact with you as soon as we receive feedback.
Regards,
Snatcher Team
We do apologize for not resolving your query promptly .
Kindly be advised that we are awaiting feedback from our supplier with regards to the vacuum we will be in contact with you as soon as we receive feedback.
Regards,
Snatcher Team
Best regards,
Snatcher's reply02 Nov 2023, 08:31
Official
Hi Angelica,
We do apologize for not resolving your query promptly .
Kindly be advised that we are awaiting feedback from our supplier with regards to the vacuum we will be in contact with you as soon as we receive feedback.
Regards,
Snatcher Team
We do apologize for not resolving your query promptly .
Kindly be advised that we are awaiting feedback from our supplier with regards to the vacuum we will be in contact with you as soon as we receive feedback.
Regards,
Snatcher Team
Best regards,