************ COMPANY

I am so upset with this company! I wished I read the reviews about them before purchasing items from them. I ordered items which they advertised as open box items. After waiting for almost a month for the items and emailing them about cancelling the order. I received it few days later. On arrival, 2 items were broken. I immediately sent them an email and received correspondence a couple of days later from Sheena Williams the customer support agent, stating that they will replace it if they have stock. Today, she sent me an email, stating that they cannot replace or refund me because it was open box items. HOW THE HELL CAN YOU SELL AND DISPATCH BROKEN/FAULTY ITEMS TO CUSTOMERS AND THEN SAY THAT YOU CANNOT REFUND THEM THEIR MONEY BACK?? HOW ********* AND ******** CAN SNATCHER BE!!! SO I PAID FOR BROKEN ITEMS WHICH THEY NOT GOING TO REFUND ME FOR!! WHAT ************ STANDARDS DOES THIS COMPANY HAVE!!! I am flabbergasted and outraged by all this! HOPING THIS ONLINE SHOP GO BELLY UP BECAUSE THEY DON'T DESERVE TO BE IN BUSINESS!!! BUNCH OF *******!!! I WILL inform everyone I know about this company and their name definitely suits them!!! SNATCHER!!🤮🤮🤮