HK
Hans K
1 reviews | Active since Aug 2023
06 Aug 2023, 18:23
Beware *****!!
Do yourself a favor and please do not buy at snatcher. I bought a meat and bread slicer end June 2023. Immediately when I received the item, I saw it was **** and logged a return. They picked it up and confirmed that they received it back. They said they will deduct a 15% (R350!) handling fee and refund me. But now 5 weeks later I have still not been refunded. The email does not respond and there is no telephone number to reach anyone. Please stay away! This is a *****ulent and ******* business.
Helpful (0)
Replies (3)0
Replies (3)
Snatcher's replyOfficial
07 Aug 2023, 10:24Good Day Hans ,
We humbly apologize for the delay in your refund.
We do promise to have you refunded within the next 24 - 48 hours
Regards
Snatcher Team
We humbly apologize for the delay in your refund.
We do promise to have you refunded within the next 24 - 48 hours
Regards
Snatcher Team
Best regards,
Snatcher's reply07 Aug 2023, 10:24
Official
Good Day Hans ,
We humbly apologize for the delay in your refund.
We do promise to have you refunded within the next 24 - 48 hours
Regards
Snatcher Team
We humbly apologize for the delay in your refund.
We do promise to have you refunded within the next 24 - 48 hours
Regards
Snatcher Team
Best regards,
HK
Hans K's updateReviewer Update
07 Aug 2023, 16:00Thank you for the reply! I will update the review/delete once I have the funds.
HK
Hans K's update07 Aug 2023, 16:00
Reviewer Update
Thank you for the reply! I will update the review/delete once I have the funds.
HK
Hans K's updateReviewer Update
13 Aug 2023, 15:54Thank you Snatcher! All you came through well and settled. Although it took a bit longer the response and refund is appreciated.
HK
Hans K's update13 Aug 2023, 15:54
Reviewer Update
Thank you Snatcher! All you came through well and settled. Although it took a bit longer the response and refund is appreciated.