MM
Masene M

1 reviews | Active since Feb 2022

20 Sept 2023, 13:10

Bad service

Purchased a few items a month ago. I have been tracking my order the has not been any progress for 3weeks only when I send a enquiry the status changed.. I am not happy at all with the service an the response. I still have not received my items it's been with courier for more than 3 days.

0
Replies (3)
Snatcher
Snatcher's reply20 Sept 2023, 14:41
Official
Good Day Masene  ,
We are reviewing your query and an agent will be in contact with you within our operating hours.
Regards ,
Snatcher Team 
MM
Masene M's update22 Sept 2023, 08:00
Reviewer Update
My items are still with courier, there has not been any progress for 9 days now no delivery. Instead I am being told that I can go collect myself.
Snatcher
Snatcher's reply22 Sept 2023, 08:02
Official
Good Day ,
We are looking into this mater