LV
Louise V
1 reviews | Active since Aug 2024
14 Aug 2024, 10:22
Bad Customer Service - No Refund
On 15th May 24 I've placed and order. The delivery date was rescheduled and I asked Snatcher to rather cancel my order and refund me. The order was cancelled 23 May 24. Till today I have not receive my refund. I've been sending emails every week, the always respond with high demand in refunds. It is 3 months now and no refund. Will never order from them again
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Replies (2)0
Replies (2)
Snatcher's replyOfficial
14 Aug 2024, 15:20Good Day
We sincerely apologize for the delay in processing your refund. We understand that this has been an inconvenience, and we are committed to resolving it as quickly as possible.
Please know that we are prioritizing your refund, and it will be processed promptly. We greatly appreciate your patience and understanding during this time.
Best regards,
The Snatcher Team
Snatcher's reply14 Aug 2024, 15:20
Official
Good Day
We sincerely apologize for the delay in processing your refund. We understand that this has been an inconvenience, and we are committed to resolving it as quickly as possible.
Please know that we are prioritizing your refund, and it will be processed promptly. We greatly appreciate your patience and understanding during this time.
Best regards,
The Snatcher Team
LV
Louise V's updateReviewer Update
03 Sept 2024, 08:25Still no refund, we are now going for 4 months.
I will hand this over as *****.
I will hand this over as *****.
LV
Louise V's update03 Sept 2024, 08:25
Reviewer Update
Still no refund, we are now going for 4 months.
I will hand this over as *****.
I will hand this over as *****.