NK
Nelly K
1 reviews | Active since Jan 2023
14 Nov 2023, 08:11
Bad customer service
I have ordered an item car cover paid and in ten days my order is not yet delivered. Their contact details are not working I cannot reach them , I wrote emails I was told to keep on waiting as the order is from an international company. I cannot trace my order as their website says they have recently change the website so passwords have issues.
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Replies (1)NK
Nelly K's updateReviewer Update
14 Nov 2023, 23:49Hi NellyPlease note that you can also use this tracking number below to track your order.Tracking number: VR***YPKind Regards
Pamela Mkhize ~ Customer Support Agent
Snatcher OnlineHow was my response today? On Mon, Nov 13, 2023 at 12:43 PM, Contact Form <***> wrote:
The list you can do is to tell me where is the order now when will it be delivered at my door step. That's all what I want and give me contact details of the driver because I cannot be held hostage to be in the house waiting for something I don't know where it is. Can you be reasonable once
On Tue, 14 Nov 2023, 07:49 Snatcher Online, <***> wrote:Show quoted text
I cannot even log on as your website says my password is wrong since you changed your website. That's madness
On Tue, 14 Nov 2023, 07:49 Snatcher Online, <***> wrote:Hide quoted text
Hi NellyPlease note that you can also use this tracking number below to track your order.Tracking number: VR***YP
Kind Regards
Pamela Mkhize ~ Customer Support Agent
Snatcher Online
How was my response today?
On Mon, Nov 13, 2023 at 12:43 PM, Contact Form <***> wrote:
That is the reply I got and it does not tell me anything as to where is my order. They give me a tracking number but I cannot access their website to track my order. The list they can do is to call me or give me details of the delivery company or they can update me where is my order.
Pamela Mkhize ~ Customer Support Agent
Snatcher OnlineHow was my response today? On Mon, Nov 13, 2023 at 12:43 PM, Contact Form <***> wrote:
- Your email address:
***- Contact Number:
*** - Subject:
Where is my order? - Order Number:
328364 - Description:
Car cover - Upload Images/Files Related to your Query:
—
The list you can do is to tell me where is the order now when will it be delivered at my door step. That's all what I want and give me contact details of the driver because I cannot be held hostage to be in the house waiting for something I don't know where it is. Can you be reasonable once
On Tue, 14 Nov 2023, 07:49 Snatcher Online, <***> wrote:Show quoted text
I cannot even log on as your website says my password is wrong since you changed your website. That's madness
On Tue, 14 Nov 2023, 07:49 Snatcher Online, <***> wrote:Hide quoted text
Hi NellyPlease note that you can also use this tracking number below to track your order.Tracking number: VR***YP
Kind Regards
Pamela Mkhize ~ Customer Support Agent
Snatcher Online
How was my response today?
On Mon, Nov 13, 2023 at 12:43 PM, Contact Form <***> wrote:
That is the reply I got and it does not tell me anything as to where is my order. They give me a tracking number but I cannot access their website to track my order. The list they can do is to call me or give me details of the delivery company or they can update me where is my order.
- Your email address:
- Contac
- Subject:
Where is my order? - Order Num
- Description:
Car cover - Upload Images/Files Related to your Query:
—
NK
Nelly K's update14 Nov 2023, 23:49
Reviewer Update
Hi NellyPlease note that you can also use this tracking number below to track your order.Tracking number: VR***YPKind Regards
Pamela Mkhize ~ Customer Support Agent
Snatcher OnlineHow was my response today? On Mon, Nov 13, 2023 at 12:43 PM, Contact Form <***> wrote:
The list you can do is to tell me where is the order now when will it be delivered at my door step. That's all what I want and give me contact details of the driver because I cannot be held hostage to be in the house waiting for something I don't know where it is. Can you be reasonable once
On Tue, 14 Nov 2023, 07:49 Snatcher Online, <***> wrote:Show quoted text
I cannot even log on as your website says my password is wrong since you changed your website. That's madness
On Tue, 14 Nov 2023, 07:49 Snatcher Online, <***> wrote:Hide quoted text
Hi NellyPlease note that you can also use this tracking number below to track your order.Tracking number: VR***YP
Kind Regards
Pamela Mkhize ~ Customer Support Agent
Snatcher Online
How was my response today?
On Mon, Nov 13, 2023 at 12:43 PM, Contact Form <***> wrote:
That is the reply I got and it does not tell me anything as to where is my order. They give me a tracking number but I cannot access their website to track my order. The list they can do is to call me or give me details of the delivery company or they can update me where is my order.
Pamela Mkhize ~ Customer Support Agent
Snatcher OnlineHow was my response today? On Mon, Nov 13, 2023 at 12:43 PM, Contact Form <***> wrote:
- Your email address:
***- Contact Number:
*** - Subject:
Where is my order? - Order Number:
328364 - Description:
Car cover - Upload Images/Files Related to your Query:
—
The list you can do is to tell me where is the order now when will it be delivered at my door step. That's all what I want and give me contact details of the driver because I cannot be held hostage to be in the house waiting for something I don't know where it is. Can you be reasonable once
On Tue, 14 Nov 2023, 07:49 Snatcher Online, <***> wrote:Show quoted text
I cannot even log on as your website says my password is wrong since you changed your website. That's madness
On Tue, 14 Nov 2023, 07:49 Snatcher Online, <***> wrote:Hide quoted text
Hi NellyPlease note that you can also use this tracking number below to track your order.Tracking number: VR***YP
Kind Regards
Pamela Mkhize ~ Customer Support Agent
Snatcher Online
How was my response today?
On Mon, Nov 13, 2023 at 12:43 PM, Contact Form <***> wrote:
That is the reply I got and it does not tell me anything as to where is my order. They give me a tracking number but I cannot access their website to track my order. The list they can do is to call me or give me details of the delivery company or they can update me where is my order.
- Your email address:
- Contac
- Subject:
Where is my order? - Order Num
- Description:
Car cover - Upload Images/Files Related to your Query:
—