N
Nomawethu
1 reviews | Active since May 2024
18 Jun 2024, 16:36
Bad Customer service
They sell faulty items and charge their customers 15% handling fee, no customer service at all, no human interaction only generic responses, they never refund their customers and full of empty promises.Fellow South African stay away from Snatcher do not bye from them
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Replies (1)
Snatcher's replyOfficial
20 Jun 2024, 08:08Hello Nomawethu
Thank you for bringing this matter to our attention. We sincerely apologize for the experience you've had.
We strive to provide the highest quality products and customer service, and it's deeply concerning to hear about your dissatisfaction. We are investigating the issues you've raised with our team to ensure that we address them promptly.
We will get an agent to contact you shortly
Regards Snatcher Team
Thank you for bringing this matter to our attention. We sincerely apologize for the experience you've had.
We strive to provide the highest quality products and customer service, and it's deeply concerning to hear about your dissatisfaction. We are investigating the issues you've raised with our team to ensure that we address them promptly.
We will get an agent to contact you shortly
Regards Snatcher Team
Snatcher's reply20 Jun 2024, 08:08
Official
Hello Nomawethu
Thank you for bringing this matter to our attention. We sincerely apologize for the experience you've had.
We strive to provide the highest quality products and customer service, and it's deeply concerning to hear about your dissatisfaction. We are investigating the issues you've raised with our team to ensure that we address them promptly.
We will get an agent to contact you shortly
Regards Snatcher Team
Thank you for bringing this matter to our attention. We sincerely apologize for the experience you've had.
We strive to provide the highest quality products and customer service, and it's deeply concerning to hear about your dissatisfaction. We are investigating the issues you've raised with our team to ensure that we address them promptly.
We will get an agent to contact you shortly
Regards Snatcher Team