TM
Tryphosah M

1 reviews | Active since Jun 2023

14 Jun 2023, 14:02

BAD BAD Service and does not deliver.

I am very disappointed and I am so glad I stopped my colleagues from buying from Snatcher. Since I had placed my order on the 1st June 2023 Order #282459 even today there is no communication from snatcher. When I send email, their respond is your order will be delivered soon but yet nothing. If you want peace of mind, play far away from Snatcher

0
Replies (6)
Snatcher
Snatcher's reply14 Jun 2023, 14:12
Official
Hi  Tryphosah ,
We have provided an update on your order via email.
Please take note of our delivery process link on the email sent to you ,
Regards ,
Snatcher Team  
TM
Tryphosah M's update14 Jun 2023, 14:15
Reviewer Update
Today is the 9th day. Are you telling me that nothing has been done regarding my order.
Cool then I will see by the end of the week. Your service is so bad though, you do not keep your customers updated.
Snatcher
Snatcher's reply14 Jun 2023, 14:26
Official
We have sent you an email indicating which products need to be fulfilled on your order ,
We also have proof of communication to you with regards to your order .

TM
Tryphosah M's update14 Jun 2023, 14:32
Reviewer Update
And how long is it going take for you guys to get those 2 items?
Funny enough I had to enquire first and complain on this site for me to get feedback
Snatcher
Snatcher's reply14 Jun 2023, 14:40
Official
We do acknowledge your concerns and we working timeously to have your order dispatched ,
Regards,
Snatcher Team
TM
Tryphosah M's update20 Jun 2023, 11:36
Reviewer Update
I’m still waiting, still no update as to when you going to get the remaining items.
Seems like you sell items you dont have instock
Deliver the other items and the rest will follow.
So very disappointed with you