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Ncedisa N
1 reviews | Active since Nov 2013
19 Oct 2023, 19:15
Bad bad experience from Snatcher
It was the first time I bought something from Snatcher what a bad bad experience. They sent me something I did not order and I returned it. It has now been 2 weeks and I haven’t received my refund back. They keep telling me about prioritising and they’ve been prioritising for 2 weeks now. I actually think they are a ****.
Helpful (0)
Replies (3)0
Replies (3)
Snatcher's replyOfficial
20 Oct 2023, 07:18Good Day Ncedisa ,
We humbly apologize for the delay in your refund.
We do promise to have you refunded promptly.
Regards
Snatcher Team
We humbly apologize for the delay in your refund.
We do promise to have you refunded promptly.
Regards
Snatcher Team
Best regards,
Snatcher's reply20 Oct 2023, 07:18
Official
Good Day Ncedisa ,
We humbly apologize for the delay in your refund.
We do promise to have you refunded promptly.
Regards
Snatcher Team
We humbly apologize for the delay in your refund.
We do promise to have you refunded promptly.
Regards
Snatcher Team
Best regards,
NN
Ncedisa N's updateReviewer Update
20 Oct 2023, 07:36When is promptly? Date and time? Because promptly is what I have been getting promised for the past two weeks.
NN
Ncedisa N's update20 Oct 2023, 07:36
Reviewer Update
When is promptly? Date and time? Because promptly is what I have been getting promised for the past two weeks.
Snatcher's replyOfficial
02 Nov 2023, 09:12Hi Ncedisa,
We apologize for the inconvenience that you have experienced.
Please be advised that the funds have been released on the 20.10.2023
We apologize for the delay of the refund as we are facing an excessive backlog.
Kind Regards
Snatcher Team
We apologize for the inconvenience that you have experienced.
Please be advised that the funds have been released on the 20.10.2023
We apologize for the delay of the refund as we are facing an excessive backlog.
Kind Regards
Snatcher Team
Best regards,
Snatcher's reply02 Nov 2023, 09:12
Official
Hi Ncedisa,
We apologize for the inconvenience that you have experienced.
Please be advised that the funds have been released on the 20.10.2023
We apologize for the delay of the refund as we are facing an excessive backlog.
Kind Regards
Snatcher Team
We apologize for the inconvenience that you have experienced.
Please be advised that the funds have been released on the 20.10.2023
We apologize for the delay of the refund as we are facing an excessive backlog.
Kind Regards
Snatcher Team
Best regards,