BAD BAD BAD SERVICE

I would like to cancel my order # 286981 with immediate effect. I placed my order on 15 June 2023. At the time of placing the order, delivery was estimated to be under a week from the day of placing the order. Up to today, I still do not have a delivery date for my order. I cannot wait any longer because the Patio Gas Heater I ordered was for the purpose of heating my patio during winter. I am very disappointed in the Snatcher Trading Platform. My experience has been very bad. I find it very unfair that you take people's money without having the requisite product. Please reimburse my money immediately. I am buying the patio Heater elsewhere. This was a big mistake on my part.