MN
Masibisi N

1 reviews | Active since Nov 2018

26 Jun 2024, 19:54

BAD BAD BAD CUSTOMER SERVICE

i ordered from snatcher and one of the items was faulty and had to return it. the item was collected by driver on the 11th of june 2024, in the morning before 9am. until this day i have not received my refund. Ismaeel is ignoring my emails. i email every single day AND THEY DO NOT RESPOND

0
Replies (6)
MN
Masibisi N's update27 Jun 2024, 10:43
Reviewer Update
still no refund from snatcher
Snatcher
Snatcher's reply28 Jun 2024, 14:12
Official
Hello Masibisi 

 We apologize for any inconvenience you have experienced. Please be assured that we are investigating this issue with urgency and will promptly process your refund. Your patience and understanding are greatly appreciated during this process. 

Regards Snatcher Team
MN
Masibisi N's update01 Jul 2024, 19:51
Reviewer Update
today is the 1st of July still no refund from snatcher, what a pitty
MN
Masibisi N's update07 Jul 2024, 19:49
Reviewer Update
Today IS THE 7TH OF JULUY 2024, Snatcher is playing hide and seek with my refund.
MN
Masibisi N's update15 Jul 2024, 17:22
Reviewer Update
snatcher, ****med me . i returned the item, and they have not returned my refund. item was returned on the 12th of june, today is the 15th of july 2024. never buy from this online store
MN
Masibisi N's update25 Jul 2024, 14:45
Reviewer Update
DOROTHY MAAKE AND HER SNATCHER, STILL NOT REFUNDED ME.