As a regular customer of Snatcher, please consider the following.

My latest purchase being 2x chair cushions, seems to be suffering the same major **** up I experienced recently, due to Snatcher's poor financial handling. This is because their computerised pricing system, (I assume), is in need of reprograming, as it spews out incorrect pricing details. This time my order stated FREE delivery, of which the computer/handler, duly calculated correctly. However, Snatcher billed me including delivery fee?

Now this maladministration is extraneous to accepted trading policy, but the saga continues, because when I complained the last time I was incorrectly billed, I was subjected to a third-degree investigation via emails, informing me to forward a copy of my banking details, of which I comp****. This ridiculous annoyance went on for weeks and too lengthy to go in to detail.

I did eventually receive my order, but in that case, I was forced to pay a further delivery fee, so in effect, I paid two delivery fees for the same item?

So just keep in mind, if you are incorrectly billed, although not your fault, expect a mindboggling third-degree investigation, including your private banking details, and a hellava long wait! It was like dealing with ill-programed robots you have to contend with!

Should my latest purchase suffer the same Fate, I will certainly take my custom elsewhere. I'm not holding my breath!