aR
andrew R

1 reviews | Active since Aug 2014

25 Oct 2023, 08:34

Airfryer

My order number 314117 was for a Airfryer but after a number of days I emailed them and was told to wait as they have a up to 14day leeway so after that I was told they can't get it anymore I can take a refund or credit so I said no I want what I ordered I was then told they are busy with it its now well over 20 days nothing no answers

0
Replies (3)
Snatcher
Snatcher's reply25 Oct 2023, 14:35
Official
Good day andrew 

We do apologize for the delay on your order.
We are currently looking into your query and will have an agent contact you soon
We sincerely apologize for the inconvenience caused 
Regards,
Snatcher Team 
aR
andrew R's update25 Oct 2023, 15:30
Reviewer Update
Thank you
Snatcher
Snatcher's reply02 Nov 2023, 09:37
Official
Good Day andrew,

We do apologize for the delay on your order.
As we are currently out of stock of the air fryer and we are currently awaiting fulfilment of the replacement order which has been placed.
We are working on improving our turn around time.
We humbly apologize for the inconvenience that has been caused 
Regards,
Snatcher Team