After multiple purchases I can confirm that Snatcher is a waste of time

Its been nearly a month now since I requested a return and Snatcher has still not acted or communicated about it. The product was a cheap knock off, however, I just thought I was getting a good price. It is nothing of the specifications indicated and just about switches on, but is otherwise useless as a hairdryer. My advise to anyone reading this is to avoid the site. I've purchased a few ok products and a few shockers, all to see what the overall experience was, but now that I know, I will be avoiding them and you should too.