IW
Ian W

1 reviews | Active since Jan 2021

28 Jul 2023, 13:43

A regular customer's review.

I have ordered many items from Snatcher, most of which arrived quickly. However, I found that faulty goods, (being generic), appears to be an evident factor. Two items I purchased, a neck massager and an LED clock/temperature/humidity indicators, malfunctioned and rendered useless upon receipt.

As the returns policy seems to be a one-sided affair, I deemed it foolhardy to suffer the process. So, I simply counted my losses and discarded the two purchases.

End note - BUYER BEWARE...

0
Replies (1)
Snatcher
Snatcher's reply28 Jul 2023, 15:08
Official
Hi Ian 
Thank you for your feedback.
We have taken your concerns into consideration and can assure you that we are working on improving these areas of our business .
Regards ,
Snatcher Team

Best regards,