2 items that I ordered was not in my parcel and the solar Christmas lights was not solar but needs to be plugged into an electrical socket to work

2 items that I ordered was not in my parcel and the solar Christmas lights was not solar but needs to be plugged into an electrical socket to work. I tried to contact them telephonically but the contact number on their website was useless, must be a faulty number. I logged a complaint on their website, but haven't had any response.With my previous order I had no problems. You also wait for a Iong time to receive your order. I will definitely not order from them again!