M
Mukhethwa
1 reviews | Active since Aug 2024
15 Aug 2024, 14:44
1
1. Delivery took long with no communication at all, i had to do a follow up myself thats when i was told they are still trying to source some of the items 2. Items that they were trying to sourced couldn’t be sourced and i asked for a refund but nothing yet 3. No contact details where you can call and speak to an agent 4. Haven’t been refunded for the items that were out if stock and when i try to do a follow up i and get a feedback
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Replies (1)Snatcher's replyOfficial
15 Aug 2024, 15:27Good Day I wanted to personally apologize for the delay in your refund. I understand this has been frustrating, and I’m truly sorry for any inconvenience.Rest assured, we’re prioritizing your refund and will have it processed as quickly as possible. Warm regards,
The Snatcher Team
The Snatcher Team
Snatcher's reply15 Aug 2024, 15:27
Official
Good Day I wanted to personally apologize for the delay in your refund. I understand this has been frustrating, and I’m truly sorry for any inconvenience.Rest assured, we’re prioritizing your refund and will have it processed as quickly as possible. Warm regards,
The Snatcher Team
The Snatcher Team
