FM
Floyd M
1 reviews | Active since Oct 2018
30 Jun 2020, 14:32
Use Snapscan? What is the Point??
PLEASE DO NOT USE SNAPSCAN.
I deposited money into the app Dec 2019 and still haven't been able to use it. Every merchant I go to cannot transact with me. Everytime I try to make any type of purchase, the app wants to pull money from my bank account. I'm not able to use the money I deposited into the app. It's July 2020 now and still can't use my money.
TOTAL PAIN THE ASS!
I can't even reverse my deposit because I'm fed up now
Helpful (0)
Replies (3)0
Replies (3)
SnapScan's replyOfficial
30 Jun 2020, 14:40We’re sorry for this experience. To use the funds that are in your SnapScan wallet, simply tap "Switch to wallets" after you have scanned a SnapCode and entered the amount you wish to pay. Could you please pop us a mail, so we can assist.
SnapScan's reply30 Jun 2020, 14:40
Official
We’re sorry for this experience. To use the funds that are in your SnapScan wallet, simply tap "Switch to wallets" after you have scanned a SnapCode and entered the amount you wish to pay. Could you please pop us a mail, so we can assist.
FM
Floyd M's updateReviewer Update
30 Jun 2020, 15:16When I switch accounts to the Snapscan it only generates a QR code and no merchant is able to scan my code or use my WI code as it declines. I'm not able to scan anyone's QR code when I switch to Snapscan funds.
FM
Floyd M's update30 Jun 2020, 15:16
Reviewer Update
When I switch accounts to the Snapscan it only generates a QR code and no merchant is able to scan my code or use my WI code as it declines. I'm not able to scan anyone's QR code when I switch to Snapscan funds.
SnapScan's replyOfficial
01 Jul 2020, 08:54The WiCode scanning option can only be used at a select number of merchants. You'll need to tap the camera icon at the bottom of your app's home page and scan the merchant's QR code to make payment. Please pop us a mail or give us a call, our Customer Experience Team will get you sorted!
SnapScan's reply01 Jul 2020, 08:54
Official
The WiCode scanning option can only be used at a select number of merchants. You'll need to tap the camera icon at the bottom of your app's home page and scan the merchant's QR code to make payment. Please pop us a mail or give us a call, our Customer Experience Team will get you sorted!