Speak to your clients..pick up the phone.

Verbatim trying to register as a vendor/c;lient:

Hi ***XX I hope this finds you well :) We are very close to finalising your account if you could kindly confirm the below for us: Could you please give us an indication of the nature of your business, ***XX, / how you plan to use SnapScan? I'm struggling to find any relevant information online but I might be looking in the wrong places. Please send us a link to your website or Facebook page. If you don't have a website, we might need some photographs of your goods/store set up. Apologies for the extra admin! Hopefully, we can get you up and running in no time :)

We look forward to hearing from you at your earliest convenience. Kind regards, Armand L. Compliance & Onboarding Agent

My response after 13 email conrrespondeance messages where I included everything and more than requested (including 3 months personal bank statements, (even though this is a business account), company accounts and a business sector defintition - (I'm tring to sell coffee) )

Dear Snapscan

I do not appreciate dealing with a bot. You are a tertiary payment solution which I thought may be useful for the 5% or less of my propective clientele who may desire your service.

This is a brand new business which your bot did/does not understand.

I have sent you more volume and private data than any other payment provider or bank has requested.

Should you want to retain me as a prospective CLIENT, have someone physically call me to discuss these matters.

Failing that, please cancel my snapscan application and account, as you currently are generating more admin than I suspect your convenience would be worth,

Please acknowledge receipt of this email, contact be directly and indicate your preferered action.

Your perceived bot based communication instills absolutely not confidence in me and fosters no sense of comfort which I should perceive in a payment solution provider whom I pay to service me and my customers.

The ball is in your court. Lets see if a real person reads and responds to this, failing that I will login and delete my aplication and account.

******X