Snapscan aka Hackscan, easy to deposit, not a **** will you withdraw or send

Seems like more of the same. Can't verify my identity for some reason, now I can't withdraw. Been over 3 months and litteraly no attempt made by "Hackscan" to reimburse my funds. It's obviously my account cos you were more than willing to let me deposit but now I can't withdraw my own funds, instead I must purchase some **** from vendors, which I also can't do cis my account can't be verified remember. Pi****r planning for the inevitable shortcomings that the department of home affairs will have, and the the go to response is " we waiting on 3rd party" that's your problem right there... Relying on 3rd parties to handle a crucial part of the success of the app and its trustworthiness... Worse is to rely on anything that's a government department. Keep my cash and go buy yourself a copy of "how to run and manage my own business for dummies"