AJ
Andrea J
1 reviews | Active since Nov 2018
16 Oct 2024, 12:03
Snapcan not the app for me
I have not had a great experience on Snapscan that's all that I can say.
The service was amazing they helped me with my issue but the app itself no from me.
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Replies (1)
SnapScan's replyOfficial
16 Oct 2024, 12:48Hi Andrea! Thank you for sharing your feedback. We’re sorry to hear about the difficulties you’ve encountered and understand your frustration with the account verification process. We’re glad to hear that you’re happy with the service itself, and we’ve processed a manual refund to ensure you receive your funds.Please know that we’re actively working on implementing a manual verification process, but it’s not live just yet. We’re always striving to provide the best customer experience, and we truly appreciate your patience and feedback as we continue to improve.
SnapScan's reply16 Oct 2024, 12:48
Official
Hi Andrea! Thank you for sharing your feedback. We’re sorry to hear about the difficulties you’ve encountered and understand your frustration with the account verification process. We’re glad to hear that you’re happy with the service itself, and we’ve processed a manual refund to ensure you receive your funds.Please know that we’re actively working on implementing a manual verification process, but it’s not live just yet. We’re always striving to provide the best customer experience, and we truly appreciate your patience and feedback as we continue to improve.