Shambles

I am deeply upset with Snap Scan. I down loaded it for my friends wedding in Cape Town as the bar at the wedding venue uses it. Everything was fine and I loaded R500 to my wallet and set everything up on the app and verified it through my cell phone number. And it clearly showed me I had the R500 in my wallet on my previous phone.

Then I lost my phone and when had to re load snap scan on new phone I put everything in again and loaded same bank card etc but my R500 wallet is gone now? I then called you guys telephonically and the guy informed me that my email is *********x which it is not never ever used that e-mail in my life. I don't know what is going on but that R500 is my money and now I have no access to it at all now. Major glitch in their system and they not taking this seriously.

Please be careful when using this service as I have basically been ****** of R500 now and will never get it back. How can I get a confirmation email to a email I have never had or used in my life.? But know for a fact my mo ey been taken and reflects on my bank statements history etc. Don't use this service!