SR
Samuel R
1 reviews | Active since Aug 2024
29 Aug 2024, 14:19
I wish everyone was this efficient!
I had an issue with a payment that went missing—it was deducted from my account but didn’t reflect in the merchant’s account. I emailed ***, and their response was very prompt with clear communication. It turned out that the issue was with PayFast and not with SnapScan. The entire matter was resolved in less than an hour thanks to SnapScans intervention.
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Replies (1)SnapScan's replyOfficial
29 Aug 2024, 14:39Hi Samuel, we’re delighted you enjoyed your experience. High-fives to Nompilo for going above and beyond to assist you. Your satisfaction is our priority! 👏🏽
Best regards,
SnapScan's reply29 Aug 2024, 14:39
Official
Hi Samuel, we’re delighted you enjoyed your experience. High-fives to Nompilo for going above and beyond to assist you. Your satisfaction is our priority! 👏🏽
Best regards,
