I hope they at least use the money they refuse to give back to hire better IT personnel or app developers.

Standard bank is the Telkom of banking! If I knew this app belonged to STI Bank, I wouldn't have wasted my time downloading this dumb app. I've spent nearly the whole day trying to verify my account so that I can complete an urgent online order that was supposed to take me less than 2 minutes. That "iidentifii" tool you're using to verify selfies is an embarrassment. Why don't your ask real banks like Capitec and Tymebank how this verification thing works. I want my money back!