CM
Cynthia M
1 reviews | Active since Nov 2019
30 Apr 2026, 08:07
******
Please help me understand how do you receive my money with ease and I can’t access it immediately because you are taking a day to verify my account.This for me gives ********* behaviour because you are retaining a deposit by force.If I had known that I can’t buy with this stupid app I would not have put my money in there.The business model is questionable
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SnapScan's replyOfficial
30 Apr 2026, 09:27Hi Cynthia, we’re sorry for the frustration caused, and we can confirm that your account has now been successfully verified.
To clarify how our platform works: funds deposited into your wallet are available immediately to spend at any of our verified merchants, including electricity or airtime in the app.
The 24-hour verification window only applies when withdrawing funds to a bank account. This is a necessary security step to ensure that the bank details provided are correct and that the funds are being sent to the rightful owner.
Thank you for your patience while we reviewed your account.
To clarify how our platform works: funds deposited into your wallet are available immediately to spend at any of our verified merchants, including electricity or airtime in the app.
The 24-hour verification window only applies when withdrawing funds to a bank account. This is a necessary security step to ensure that the bank details provided are correct and that the funds are being sent to the rightful owner.
Thank you for your patience while we reviewed your account.
SnapScan's reply30 Apr 2026, 09:27
Official
Hi Cynthia, we’re sorry for the frustration caused, and we can confirm that your account has now been successfully verified.
To clarify how our platform works: funds deposited into your wallet are available immediately to spend at any of our verified merchants, including electricity or airtime in the app.
The 24-hour verification window only applies when withdrawing funds to a bank account. This is a necessary security step to ensure that the bank details provided are correct and that the funds are being sent to the rightful owner.
Thank you for your patience while we reviewed your account.
To clarify how our platform works: funds deposited into your wallet are available immediately to spend at any of our verified merchants, including electricity or airtime in the app.
The 24-hour verification window only applies when withdrawing funds to a bank account. This is a necessary security step to ensure that the bank details provided are correct and that the funds are being sent to the rightful owner.
Thank you for your patience while we reviewed your account.