DI
Denis I
1 reviews | Active since Mar 2025
25 Mar 2025, 11:41
Worst app ever
One of the worst apps I have ever used, constantly crashes, slow and can't even open a pdf 90% of the time. Have no clue how something can be optimised this horribly. It's almost like they had to do this on purpose.
Helpful (0)
Replies (1)0
Replies (1)
Snapplify's replyOfficial
25 Mar 2025, 11:51 Hi Denis,
Thank you for taking the time to share your feedback. I'm truly sorry to hear about the difficulties you've experienced with the app, I completely understand how frustrating that must be.
What you've described is not the experience we want for our users, and I’d really like to help resolve this for you. If you're open to it, I will send you a private email and if possible, please could you share a bit more information about your issue, app version installed, device type, operating system, and the version of the app you're using? This will help our technical team investigate and work toward a solution more effectively.
We value your input and appreciate your patience as we work to improve the app’s performance. I will await your response.
Kind regards,
Garth Jacobs
Customer Service Manager
Thank you for taking the time to share your feedback. I'm truly sorry to hear about the difficulties you've experienced with the app, I completely understand how frustrating that must be.
What you've described is not the experience we want for our users, and I’d really like to help resolve this for you. If you're open to it, I will send you a private email and if possible, please could you share a bit more information about your issue, app version installed, device type, operating system, and the version of the app you're using? This will help our technical team investigate and work toward a solution more effectively.
We value your input and appreciate your patience as we work to improve the app’s performance. I will await your response.
Kind regards,
Garth Jacobs
Customer Service Manager
Snapplify's reply25 Mar 2025, 11:51
Official
Hi Denis,
Thank you for taking the time to share your feedback. I'm truly sorry to hear about the difficulties you've experienced with the app, I completely understand how frustrating that must be.
What you've described is not the experience we want for our users, and I’d really like to help resolve this for you. If you're open to it, I will send you a private email and if possible, please could you share a bit more information about your issue, app version installed, device type, operating system, and the version of the app you're using? This will help our technical team investigate and work toward a solution more effectively.
We value your input and appreciate your patience as we work to improve the app’s performance. I will await your response.
Kind regards,
Garth Jacobs
Customer Service Manager
Thank you for taking the time to share your feedback. I'm truly sorry to hear about the difficulties you've experienced with the app, I completely understand how frustrating that must be.
What you've described is not the experience we want for our users, and I’d really like to help resolve this for you. If you're open to it, I will send you a private email and if possible, please could you share a bit more information about your issue, app version installed, device type, operating system, and the version of the app you're using? This will help our technical team investigate and work toward a solution more effectively.
We value your input and appreciate your patience as we work to improve the app’s performance. I will await your response.
Kind regards,
Garth Jacobs
Customer Service Manager