NF
Neil F
1 reviews | Active since Mar 2023
20 Mar 2023, 18:10
Terrible sales service
Paid for my son's books in Nov last year. 2 Didn't get delivered. No notification that they were not in stock. Still have not received them !!! I want a refund but have to I have to fill out forms etc when they have all my information.
Helpful (0)
Replies (2)0
Replies (2)
Snapplify's replyOfficial
20 Mar 2023, 18:25Dear Neil
Thank you for taking the time to leave a review.
I do apologize profusely for the frustration caused in having to wait for delivery.
I have responded via the ticket raised for this and requested information so we can assist further.
Hope to hear from you soon.
Kind Regards
Snapplify Customer Service Team.
Thank you for taking the time to leave a review.
I do apologize profusely for the frustration caused in having to wait for delivery.
I have responded via the ticket raised for this and requested information so we can assist further.
Hope to hear from you soon.
Kind Regards
Snapplify Customer Service Team.
Snapplify's reply20 Mar 2023, 18:25
Official
Dear Neil
Thank you for taking the time to leave a review.
I do apologize profusely for the frustration caused in having to wait for delivery.
I have responded via the ticket raised for this and requested information so we can assist further.
Hope to hear from you soon.
Kind Regards
Snapplify Customer Service Team.
Thank you for taking the time to leave a review.
I do apologize profusely for the frustration caused in having to wait for delivery.
I have responded via the ticket raised for this and requested information so we can assist further.
Hope to hear from you soon.
Kind Regards
Snapplify Customer Service Team.
NF
Neil F's updateReviewer Update
27 Mar 2023, 17:26Thank you for processing my refund. I ordered the book that you claimed was out of stock from https://www.schoolsuppliers.co.za/ on Wednesday last week and received it on Friday. No guesses who I will be using next time I need text books.
NF
Neil F's update27 Mar 2023, 17:26
Reviewer Update
Thank you for processing my refund. I ordered the book that you claimed was out of stock from https://www.schoolsuppliers.co.za/ on Wednesday last week and received it on Friday. No guesses who I will be using next time I need text books.