MS
Marius S

1 reviews | Active since Sept 2022

06 Sept 2022, 07:11

Rather buy a hard copy if Snapplify is the only ebook platform

A truly frustrating experience on both iOS and Windows. Stopped using it on iOS as navigation is almost impossible. When rotating iPad from landscape to portrait, Snappllify needs to be restarted. Paging on iOS is just as bad. Search and other functionalities are almost non-existent. On Windows scrolling is a nightmare. The scroll bar needs to be selected and dragged. When scrolling with the mouse wheel a whole chapter scrolls past and you can't scroll back. Selecting a chapter section takes you to the start of the chapter and nowhere else. Search functionality is suspect. Will not purchase an ebook again if Snapplify is the only app it is available on as it is easier and more efficient to navigate a hard copy textbook.

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Replies (1)
Snapplify
Snapplify's reply06 Sept 2022, 08:40
Official
Dear Marius

Thank you for taking the time to leave a review.
Firstly I would to apologize for the frustration and inconvenience this has caused you.
I will be raising this with our support team to investigate further.
Please can you provide me with your contact details or alternatively mail us at *** so i can give you a call to resolve these issues.

Look forward to hearing from you.
Kind Regards
Snapplify Customer Service Team.
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