VERY VERY BAD SERVICES

I HAVE BEEN GETTING MY CASH BACK FOR 3 MONTHS AND YES IT TAKES A LOMG TIME MY LAST CASH OUT I AM STILL WAITING IT IS NOW WEEK 5.THIS IS SO UNFAIR I MEAN DONT ADVERTISE THIS AND THEN PEOPE WAT TO SAVE WHERE THEY CAN AND THE COMPANY DOES THIS WHY?????????