HB
Hanneke B

1 reviews | Active since Jan 2025

19 Jan 2025, 14:38

SnapnSave SUCKS!!!!!!!!

Did a cash-out in November last year, and have had the same copy-and-paste answers from Aretha as all of you had. I specifically saved up to use that R800 for my son's Christmas gift, which I obviously could not buy for him. Then the schoolyear came around and yet again I pleaded with them to pay out my money. Still nothing. And are you noticing that they are giving all of you yet again a copy-and-paste answer on your complaint here? I am furious with them. As a single mom, that money makes a huge difference to me.

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Replies (1)
SNAPnSAVE
SNAPnSAVE's reply21 Jan 2025, 11:59
Official
Hi Hanneke, 
I see you’ve been a SnapnSave member since 2017, have earned around R1300 and had 5 successful cash outs since joining.  SnapnSave launched in 2015, now has almost 2 million Cashback Club members and has paid out millions of rands to our members. We’ve also been voted in the top 20 retailer rewards programmes in South Africa.  I have flagged your pending cash out with our team and your payment will get pushed with our next payment batch this coming Friday. Please allow up to 5 working days once your payment status changes from "EFT Submitted" to "EFT Cash Out" for your payment to reflect in your bank account.  If you have any further questions, please contact us on on our contact us page on the Cashback Club platform. 
Kind regards, T - SnapnSave